Description

Erika Andersen says avoiding change has been a historical imperative. In this book, she shows how we can overcome that reluctance and get good at making necessary change. Using a fictional story about a jewelry business changing generational hands, Andersen lays out a five-step model for addressing both this human side of change and its practical aspects:

Step 1: Clarify the change and why it s needed–Get clear on what the change is and the benefits it will bring.
Step 2: Envision the future state–Build a shared picture of the post-change future.
Step 3: Build the change–Bring together a change team, engage key stakeholders, and plan the change.
Step 4: Lead the transition–Build a transition plan that supports the human side of the change, then engage the whole organization in making the change.
Step 5: Keep the change going–Work to make your organization permanently more change-capable.